Maintaining your property to a high standard is key to a positive guest experience. From fixing a faulty boiler to making sure appliances work, our in-house professionals are always on hand.
Opening your property to guests might make you feel anxious, and it’s normal to have concerns about things not going as planned.We carefully screen guests to ensure they treat your home with care, however, gradual wear and tear is natural as time goes on.Should any issues arise, our skilled maintenance team is on standby to resolve them promptly and ensure your property’s condition remains unchanged.
Our guest communication team is available 24/7, ensuring assistance is just a call away whenever needed. The sooner we’re informed, the quicker our maintenance team can step in to address any concerns. We strive to ensure a positive experience for both guests and hosts by taking prompt action.
Our housekeeping team will regularly inspect your property and promptly report any issues. They’ll even capture photos as evidence, which will be accessible to you upon request. Any existing maintenance report will appear on your host dashboard. This lets you effortlessly monitor all maintenance issues in one location. If you have specific preferences, feel free to inform us.
Our proactive approach minimizes the need for call-outs by preparing your property for colder months with services like boiler and radiator check-ups. Stay worry-free with our dedicated care.
We’re well-known in the property management industry and have a proven track record of increasing rental revenue by up to 46%!
We’re always working hard to keep up with advancing technology. This enables us to provide a high-quality and seamless services.
We have over 7years of experience working in the business and we've been able to maintain over 4.5 stars on AirBnb and booking.com .
We keep you informed about all maintenance matters through your host dashboard, making it easy to stay in the loop. From small issues like hair dryers to bigger concerns like boilers, we manage it all while keeping you as involved as you prefer.
We categorize issues as non-urgent, urgent, or emergencies, providing a clear understanding of their seriousness.
Affect the property's advertised condition. This might involve things like broken light bulbs or minor appliance malfunctions, such as a TV or hairdryer not working.
Cause significant discomfort to your guest but aren’t an emergency. This could include guests not having heating, a broken shower, or a power outage in one room.
Causes significant property damage or requires a guest to leave. For example, this could involve a gas leak, burst pipes, a major roof leak, or a total power outage
Your property management style is entirely up to you. If you want to stay in the dark about minor matters but need an immediate heads-up for bigger problems like a faulty boiler, we've got you covered. If you want us to fully handle things but stay in control of spending, just tell us your budget limit. This way, you're in charge of your finances without the stress of constant communication.
At Elev8, we handle everything from crafting standout listings to implementing advanced dynamic pricing and synchronized calendars. We excel in guest relations and property care, allowing you to focus on your priorities while we manage the details.
We secure 35% more bookings by expertly marketing your listings on multiple property channels, including Airbnb, Booking.com and many more.
EXCELLENT 51 reviews Shuhui2019-07-13 地理位置不错,离国王十字车站很近。房间设施比较齐全。 Douglas2019-07-06 Phenomenal location, just a short walk from King's Cross and St Pancras stations. The space may be small, but it had absolutely everything we needed for our stay. We loved having a washer and dryer there since we were packing light. Tee was friendly, punctual and even let us check in early. I would definitely recommend Tee & Jay's place for any couples or solo travellers wanting to explore London. Yu Jia2019-07-04 Apartment is within 8- 10 min walk from King's Cross tube station. Well-furnished with washing machine and in-built dryer. Host is responsive and provided clear instructions. Place is however in need of refurbishment in more than one area (tap sinks and heater look worn). Great for 1- 2 travellers if intended as a place to drop and go. Mike2019-07-01 Tee & Jay's place is a hidden gem well located to the King's Cross/St P stations. The place is exactly as described, clean, well furnished for a tiny studio. Tee and Jay were very responsive, excellent hosts. My only complaint, the downside to my experience, was something completely outside of their control: there was a *lot* of noise from neighboring apartments, comings-and-goings, door slammings, etc., mostly between midnight and five in the morning (other short-term rental apartments in the building?). German2019-06-21 Tee & Jay's place is centrally located and will be ideal for those who transit between local trains/EUROSTAR/airport as King's X and St. Pancras stations are within 8 min walk!Tee & Jay have been so kind that they let us checked in earlier, really big help as then we had a whole half day for exploring London on our first day. The best thing about the apartment is the washing machine--easy to use and relatively clean. The kitchen is well equipped with stove & fan in good function and apparently the microwave & oven too. It is a pity that we did not have a chance to use the oven as seemingly there's no suitable container for oven use. The pans & utensils are bit dirty with stains on them.The bathroom is nice with constant and strong-flow hot water supply. Yet the uncovered toilet paper is obviously once wet when we arrived, which might also be due to the strong jet of shower head water (that leaks from the edge of the shower curtain when the shower head is within the hook). In the bedroom area, there are holes partly covered by wooden boards and the water heater system which are not seen/one cannot tell from the photos. The duvet cover and pillow cases were clean while the bedsheet was questionable (hair was found when arrived). The apartment is on the first floor of an old building, an air conditioning machine (that belongs to somewhere else) is right outside the window, situated on the platform area, where also accommodates rubbish thrown by the people living above. The toilet (or actually the drains themselves?) gets little stinky after the first day and we killed 5 small flies throughout our stay (a week). As the garbage bin was well covered and gave out no smell it's highly possible that the flies came from outside or from the drains.We were lucky that it's only until our last day that the people living on the second floor made quite some noise especially at the staircase. Other nights are pleasant with good sleep.In conclusion, the location is unbeatable, the necessities are overlooked, the place can be cleaner and in turn a bit overpriced. Xinyu2019-06-15 位置绝佳,性价比优秀。 Tom2019-06-13 Responsive hosts and good location, even if the apartment would benefit from some maintenance. Gina2019-06-07 My boyfriend and I had a lovely stay in this studio flat. It is a perfect location for Kings Cross station. Check in was available earlier than expected which was ideal as it meant we didn't have to carry round heavy bags and the check in process was really easy. The studio itself was clean and had everything we could have possibly needed for our 2 night stay. This is a fabulous place to stay, in a great location and it is excellent value for money. Hannah2019-06-05 This is a fine little flat in a great location - so close to Kings Cross, which makes it very easy to get around. There is quite a noisy water unit next to the bed so I’d recommend breaking ear plugs. The street also felt a little dodgy at times - it’s busy enough to be safe, but I wouldn’t want to arrive super late at night. Otherwise a fine place to stay. Eddie2019-05-26 This was a terrific flat! Was in an amazing location; looked exactly like the pics; and Tee & Jay were super communicative, friendly, helpful hosts! I'll definitely book again!Load more
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